Here are some of the most asked questions by our customers. If you cannot find answers to the questions you have, please contact our team and we will be happy to assist.
Call 800 5ASEC (52732)
Live Chat 5asec.ae
Download the ‘5asec UAE’ App on iOS & Android
We cover all of the Abu Dhabi and Dubai for pick up and deliver.
We offer 48hrs delivery as standard and next day delivery with a surcharge for laundry and dry cleaning. Turnaround times may vary for other services.
There is no minimum order for the laundry however there is a service charge for orders below 100AED.
We use EU ECO LABEL certified natural detergents which are harm free to the children and pets.
You can pay by cash, card or using your 5asec UAE App wallet for your laundry.
5asec uses specialised detergents and less water than conventional laundry to safely clean garments that could normally be cleaning using dry cleaning
All our products and detergents are formulated to be aggressive against the dirt and gentle on the environment. Unlike most commercial laundries, our product range is phosphate and chlorine free
A unique cleaning program designed by 5asec especially for the most delicate fabrics. Once Maxima treatment is finalized, we air-dry your items to prevent any potential shrinkage or fabric deformations. Delicate fibers or garments with ornaments deserve the best care. We ensure your most precious pieces live longer and brighter.
Dubai Marina - Marina Gate, Dubai Marina, Opposite Spinneys
DIFC - Level 1, Precinct Building 3, DIFC (Near Fitness First)
Jumeirah - Sunset Mall, Ground Floor, Jumeirah 3, Near Kite Beach
5asec Shoe care offers full service cleaning and restoration of shoes
Detergent and the cleaning process kills 99.99% of germs
Our pricing start from AED25/sqm depending ont he material of the carpet.
A typical 3 piece suite can take up to xhrs to clean. Drying time of up to 24hrs will be required to ensure the sofa is nice, clean an dry
Yes, we provide a range of upholstery cleanings services including mattresses and carpet cleaning
Our White+ services use a specially designed chlorine-free formula to revive the colour in white fibres in your clothes
Yes, our Wash & Fold service is the perfect way to get your daily laundry done. We have monthly subscriptions available started from AED50 per bag
Yes, we have provide hand washing programs for even the most delicate garments
No, we charge per item for Clean and Press services and per bag for Wash & Fold services
Our latest pricelist is available here