Here are some of the most asked questions by our customers. If you cannot find answers to the questions you have, please contact our team and we will be happy to assist.
Call 800 5ASEC (52732)
WhatsApp +971508052732
Live Chat on 5asec.ae
Download the ‘5asec UAE’ App on iOS & Android
Visit our stores in Marina, DIFC and Jumeirah
We cover all of the Abu Dhabi and Dubai for pick up and deliver.
We offer 48hrs delivery as standard and next day delivery with a surcharge for laundry and dry cleaning. Turnaround times may vary for other services.
We have a minimum charge of AED55 per order.
We use EU ECO LABEL certified natural detergents which are harm free to the children and pets.
You can pay using any one of the following options:
Online Credit or Debit Card - via 5asec UAE AppWallet - via 5asec UAE App
Card or Cash - at the store
Card or Cash - on delivery.
Payment Link
All our products and detergents are formulated to be aggressive against the dirt and gentle on the environment. Unlike most commercial laundries, our product range is phosphate and chlorine free.
A unique cleaning program designed by 5asec especially for the most delicate fabrics. Maxima service is effective for the garments which are advised for hand wash only.
Dubai Marina - Marina Gate, Dubai Marina, Opposite Spinneys
DIFC - Level 1, Precinct Building 3, DIFC (Near Fitness First)
Jumeirah - Sunset Mall, Ground Floor, Jumeirah 3, Near Kite Beach
Port De La Mer - Unit No. R01, La Cote B3, Port de La Mer by Meraas, Dubai.
Expo City Dubai - Expo City Dubai - Mobility District, VC 07 - Ground floor - Expo Rd - Dubai
5asec Shoe care offers full service cleaning and restoration for all types of shoes.
Our detergents and the cleaning process kills 99.99% of germs.
Our pricing start from AED35/sqm depending on the material of the carpet.
Our White+ services use a specially designed chlorine-free formula to revive the colour in white fibres in your clothes.
Yes, our Wash & Fold service is the perfect way to get your daily laundry done. We have monthly subscriptions available started from AED 67.00* per bag.
We also provide LinenCare service for your daily bed, bath and table linens
Yes, our Maxima service is effective for the garments which are advised for hand wash only.
No, we charge per item for Clean and Press services and per bag for Wash & Fold and Linen Care services
Our latest pricelist is available here